Last updated: 19 October 2026
Charge Green (“we”, “us”) respects your privacy. This policy explains what personal data we collect on chargegreen.in, why we collect it and how we protect it.
1. Information We Collect
- Order and account details: name, phone number, email address, billing and shipping address.
- Warranty registration: product model, invoice number, date and place of purchase.
- Payment information: payments are processed by Razorpay. We do not receive or store your full card or bank details.
- Usage data: IP address, device and browser information, pages visited and cookies, collected to run and improve the Website.
2. How We Use Your Information
- To process, ship and support your orders, returns and warranty claims.
- To communicate with you about your order, account or support requests.
- To prevent fraud and keep the Website secure.
- To understand how the Website is used and to measure and improve our advertising (for example, Google Analytics and Google/Meta advertising tools).
- To send offers and newsletters, only if you have opted in. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell your personal data. We share it only with service providers who help us run the business, such as payment gateways (Razorpay), courier and logistics partners (e.g. Shiprocket), hosting, email and analytics/advertising providers, and when required by law.
4. Cookies
We use cookies to keep items in your cart, remember your preferences, and measure site performance and ad effectiveness. You can control cookies through your browser settings; disabling them may affect some features such as the cart and checkout.
5. Data Retention & Security
We keep personal data only as long as needed for the purposes above, or as required by law (for example, tax and invoicing records). We use reasonable technical and organisational measures to protect it.
6. Your Rights
You can ask to access, correct or delete your personal data, or withdraw consent for marketing, by emailing support@chargegreen.in. We will respond within a reasonable time as required by applicable Indian law, including the Digital Personal Data Protection Act, 2023.
7. Children
The Website is not directed at children under 18, and we do not knowingly collect their personal data.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
9. Grievance & Contact
Contact Us
Charge Green
Shop No. 4, Sara Market, Ground Floor, 16 Global Compound, Sabu Siddik Road, Opp. Manish Market, Mumbai – 400001, Maharashtra, India
Email: support@chargegreen.in
Phone / WhatsApp: +91 77381 56577 (Mon–Sat, 10:00 AM – 7:00 PM IST)
